At FEYBIL, CLAIM assistance is a 5-step process that begins prior to placing your insurance. We first understand and minimize the risks that lead to claim, because a claim is a threat to your business continuity.
Events that result in claims may
- Interrupt your business;
- Cause delays which damage your credibility with your buyers; and
- Compromise your ability to renew your policy with your existing or a new insurer.
Over a period of time, fewer and lower claims result in your premium costs effectively being reduced- either through a rate reduction or a no-claim bonus.
Prudent follows the CLAIM process:
- Consult with your officers to analyse your entire claim history
- Localize the most frequently occurring events that result in a claim
- Analyse the root causes of those events and address each one systematically and rigorously
- Implement a risk reduction or elimination program and improve on it over time
- Manage and Monitor the program diligently.
The proof of our proactive risk mitigation consultancy, sound underwriting principles and policy design skills lies in our ability to settle the claims of our clients promptly and fully. When our clients have a recognizable claim, we provide aggressive support to ensure they are compensated as per the terms of their insurance policy.
At FEYBIL, CLAIM Management is an integral part of our total Risk Management solutions.
Our Claim Management Team is one of the most competent in the industry. They adhere to a successful system to ensure
- You understand your allowable claim under the insurance contract
- Surveys are expedited
- Paperwork is completed correctly and submitted on time
- Communication between the client and the insurer is transparent and on-going
- The claim is paid promptly and fully.
